QA Tester : Muhammad Aidhil Firmansyah

Notion Report Table: Positive & Negative Test Cases

The credentials that you can use to test the software:

(This is sharing account, do not change the credential)

1. Guest 1 Username: guesttest95785 Password: Friednoodles899@

2. Guest 2

   Username: testersimpul85390 Password: Lasagna222!

3. Guest 3

   Username: testguest75306 Password: Sunflowers123!

2. Guest 2 Username: testersimpul85390 Password: Lasagna222!
3. Guest 3 Username: testguest75306 Password: Sunflowers123! | User is logged out | 1. Navigate to the login page 2. Enter valid credentials
4. Click "Login" | User is successfully logged in | User logged in successfully | Positive | Screenshot of dashboard | Login page | Functional | Pass | Login works as expected with valid credentials | | TC02 | Verify survey view issue: Survey not appearing | N/A | User is logged into the HR portal | 1. Navigate to “Your ticket’ and click the section where the “View Survey” should appear.
5. Check if the survey is displayed on the page.
6. Verify if there are any error messages. | The survey should appear correctly on the page, and there should be no error messages. If there are errors, they should be documented. | Survey did not appear on the page, and an there is no error message was displayed (website blank). | Functional | Screenshot | HR Portal | Survey Issue | Fail | website blank and you cannot click anything there | | TC03 | Verify "500 Internal Server Error" on clicking "History" | N/A | User is logged into the HR portal | 1. Log in to the HR portal.
7. Click on the "History" menu option in the top right corner. | The History page should load without errors. | "500 Internal Server Error" displayed. | Functional | Screenshot | HR Portal | Error Handling | Fail | Error needs to be reported to development team. | | TC04 | Verify no error notification when entering invalid birth year | Date of Birth: 01/01/2025 | User is logged into the HR portal | 1. Navigate to the profile or registration form.2. Enter an invalid year (e.g., 2025) in the Date of Birth field.3. Submit the form.4. Check if an error message appears. | An error notification should be displayed for invalid Date of Birth input, and the data should not be saved. | No error notification appeared, and data was saved. | Functional | Screenshot | HR Portal | Data Validation | Fail | Issue needs to be addressed to prevent saving of invalid data. | | TC05 | Verify "Access Denied" message when clicking "View All" in "Your Cases" and "Your Tickets" | N/A | User is logged into the HR portal | 1. Log in to the HR portal.2. Navigate to the "Your Cases" menu and click "View All".3. Repeat the process for the "Your Tickets" menu.4. Observe the response. | The "View All" options should allow access without errors. | "Access Denied" message displayed for both menus. | Functional | Screenshot | HR Portal | Access Control | Fail | Access permissions need to be reviewed and updated. | | TC06 | Login with invalid password | Username: guesttest95785, Password: wrongpass123! | User is logged out | 1. Navigate to the login page 2. Enter valid username but invalid password
8. Click "Login" | Error message "Invalid username or password" is shown | Error message displayed | Negative | Screenshot of error message | Login page | Functional | Pass | System correctly handles invalid login attempts | | TC07 | Assign sponsored employee successfully | Employee: Test Employee, Sponsor: Test Sponsor | User is logged in, employees available | 1. Navigate to the "Assign Employee" page 2. Select an employee and sponsor 3. Click "Assign" | Employee is assigned successfully, and confirmation message is shown | Employee assigned successfully | Positive | Screenshot of assignment confirmation | Assign Employee page | Functional | Pass | Employee assignment works as expected | | TC08 | Assign sponsored employee with no employee | Employee: None, Sponsor: Test Sponsor | User is logged in, no employees available | 1. Navigate to the "Assign Employee" page 2. Attempt to assign an employee without selecting one | Error message "No employee selected" is shown | Error message displayed | Negative | Screenshot of error message | Assign Employee page | Functional | Pass | System shows error when attempting to assign without selecting an employee | | TC09 | Password field obscured | Username: johndoe111, Password: Sunflowers123! | User is on the login page | 1. Navigate to the login page 2. Enter password in the "Password" field | The password field should obscure the characters typed | Password is obscured | Positive | Screenshot of login page | Login page | Security | Pass | Password field works as expected, obscuring characters | | TC10 | Password visible during typing | Username: johndoe111, Password: Sunflowers123! | User is on the login page | 1. Navigate to the login page 2. Enter password and toggle the "Show Password" checkbox | The password should become visible | Password becomes visible when toggled | Negative | Screenshot of visible password | Login page | Security | Pass | Password visibility toggle works, but might pose a security risk | | TC11 | Form validation for missing required fields | Employee: [Blank], Sponsor: Test Sponsor | User is on the Assign Employee page | 1. Navigate to the "Assign Employee" page 2. Leave the employee field blank 3. Click "Assign" | Error message should appear asking the user to fill in all required fields | Error message displayed | Negative | Screenshot of error message | Assign Employee page | Functional | Pass | Error message correctly shown for missing required fields | | TC12 | Page responsiveness on mobile | N/A | Open app on mobile browser | 1. Open the application on a mobile browser 2. Test navigating to different pages, such as "Assign Employee" | All elements should resize properly, and the interface should remain usable | Layout adapts, but some elements are misaligned | Negative | Screenshot of misaligned elements | Multiple pages | UI/UX | Fail | Mobile responsiveness is partially broken, layout issues on certain pages | | TC13 | Load time on multiple consecutive actions | Employee: Test Employee, Sponsor: Test Sponsor | User is logged in | 1. Rapidly assign multiple employees one after another | The system should maintain performance and load each page within a reasonable time (<3 seconds) | System slows down significantly after consecutive actions | Negative | Screenshot of slow response | Assign Employee page | Performance | Fail | System performance drops when actions are performed quickly | | TC14 | Cross-browser functionality | Username: testersimpul85390, Password: Lasagna222! | User is logged out, browser set to Safari | 1. Open the application in Safari 2. Perform a login attempt and assign an employee | All functionality should work across browsers | Login successful, but layout issues occur in Safari | Negative | Screenshot from Safari | Login page, Assign Employee page | Cross-browser | Fail | Application has layout problems on Safari | | TC15 | Auto-assign sponsored employee based on team reference | HR Manager: Jess, HR: John, Mike, Employees: 3 sponsored each | Admin logged in, sponsored employees assigned to John and Mike | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Assign John and Mike under Jess using "Reference another sponsored employee" option | Sponsored employees of John and Mike are assigned to Jess | Jess is automatically assigned employees from John and Mike | Positive | Screenshot of Jess's assigned list | Manage Portal | Functional | Pass | The feature works as expected, automatically assigning employees based on John and Mike’s list | | TC16 | Admin views empty state for unassigned team member | HR Manager: Bob, no assigned employees | Admin logged in, no employees assigned to Bob | 1. Log in as Administrator 2. Go to "Manage Portal" 3. View Bob's team member detail page | An empty state message "No sponsored employees assigned" is shown | Empty state message displayed | Negative | Screenshot of empty state | Manage Portal | UI/UX | Pass | The system correctly shows the empty state when no employees are assigned to the HR manager | | TC17 | Manual removal of reference-based sponsored employee attempt | HR Manager: Jess, HR: John, Mike, Employees: 3 sponsored each | Admin logged in, employees auto-assigned to Jess based on John and Mike’s access | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Attempt to manually remove a sponsored employee from Jess's list assigned via the reference option | System prevents manual deletion of "reference" sponsored employees and displays an error message | Error message displayed, no removal occurred | Negative | Screenshot of error message | Manage Portal | Functional | Pass | The system works as expected, preventing manual removal of auto-assigned employees and showing an error message | | TC18 | Auto-update access for HR Manager when employees removed | HR Manager: Jess, HR: John, Mike, Employees: 3 sponsored each | Admin logged in, employees assigned to Jess via auto-assign | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Remove a sponsored employee from John's list | The employee is automatically removed from Jess's list as well | Jess's list is updated, the employee is removed | Positive | Screenshot of updated list | Manage Portal | Functional | Pass | The system correctly auto-updates the HR manager's list when changes are made to the team members’ sponsored employees’ access | | TC19 | Auto-update access for HR Manager when new employees are added | HR Manager: Jess, HR: John, Mike, Employees: 3 sponsored each | Admin logged in, employees assigned to Jess via auto-assign | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Add a new sponsored employee to John's or Mike's list | The new employee is automatically added to Jess's list | Jess's list is updated with the new employee | Positive | Screenshot of updated list | Manage Portal | Functional | Pass | The system correctly auto-updates when new sponsored employees are added to the team member’s access | | TC20 | Prevent deletion of "reference" category employees manually | HR Manager: Jess, HR: John, Mike, Employees: 3 sponsored each | Admin logged in, "reference" employees assigned to Jess | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Try to delete a "reference" category sponsored employee from Jess's list | System prevents deletion of employees in the "reference" category | No deletion allowed, system works as expected | Negative | Screenshot of error message | Manage Portal | Security | Pass | The system enforces protection of "reference" employees, which cannot be manually deleted | | TC21 | Cross-team visibility of sponsored employee case details | HR Manager: Jess, HR: John, Mike, Employees: 3 sponsored each | Admin logged in, auto-assign enabled for Jess | 1. Log in as Administrator 2. Assign employees to Jess 3. Verify Jess can see case details for all sponsored employees from John and Mike | Jess can see all case details for the sponsored employees from John and Mike | Jess has full access to case details | Positive | Screenshot of case details | Manage Portal, Case Details page | Functional | Pass | The HR manager correctly sees all case details for employees under their HR team's responsibility | | TC22 | Error when trying to assign employees without team selection | Employees: 2 available, no team members selected | Admin logged in, team member not selected | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Try to assign a sponsored employee without selecting a team member | An error message "No team member selected" is shown | Error message displayed | Negative | Screenshot of error message | Manage Portal | Functional | Pass | The system correctly prompts the admin to select a team member before assigning employees | | TC23 | Admin assigns employee to multiple HRs and their manager | HR: John, Mike, HR Manager: Jess | Admin logged in, team members selected | 1. Log in as Administrator 2. Assign sponsored employees to both John and Mike 3. Verify Jess has access to all employees assigned to John and Mike | Jess should have full access to all sponsored employees from both HRs | Jess has full access to the assigned employees from John and Mike | Positive | Screenshot of Jess's list | Manage Portal | Functional | Pass | The system correctly assigns employees to both HRs and provides full access to their manager | | TC24 | Auto-remove sponsored employees when HRs are removed | HR Manager: Jess, HR: John, Mike, Employees: 3 sponsored each | Admin logged in, employees assigned | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Remove Mike from Jess's team 4. Verify if Mike’s employees are removed from Jess's access | Employees sponsored by Mike are automatically removed from Jess's list | Employees are removed from Jess's list after Mike’s removal | Positive | Screenshot of updated list | Manage Portal | Functional | Pass | The system correctly removes sponsored employees from the HR manager's list when their HR is removed from the team | | TC25 | Failed assignment when assigning same employee twice | HR Manager: Jess, HR: John, Mike, Employee: Sarah | Admin logged in, Sarah already assigned to John | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Attempt to assign Sarah to both John and Mike | System should prevent assigning the same employee twice | Employee assigned to both HRs without an error | Negative | Screenshot of duplicate assignment | Manage Portal | Functional | Fail | The system allows duplicate assignments, causing confusion and potential conflicts in employee management | | TC26 | Missing error message when assigning without selecting an employee | No employees selected | Admin logged in, Manage Portal opened | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Attempt to assign an HR to a sponsored employee without selecting an employee | Error message "No employee selected" should appear | No error message, page reloads | Negative | Screenshot of page reload | Manage Portal | UI/UX | Fail | The system does not display the appropriate error message when attempting to assign without selecting an employee | | TC27 | Inconsistent auto-assign when multiple HRs manage the same employees | HR Manager: Jess, HR: John, Mike, Employee: 2 shared employees | Admin logged in, employees assigned to both HRs | 1. Log in as Administrator 2. Assign employees shared between John and Mike 3. Verify Jess’s list of auto-assigned employees | Jess should have access to all employees from both John and Mike | Jess's list only shows employees from one HR (inconsistent) | Negative | Screenshot of incomplete list | Manage Portal | Functional | Fail | The auto-assign feature inconsistently handles employees managed by multiple HRs, leading to incomplete lists | | TC28 | Auto-remove failure when HR is removed from a team | HR Manager: Jess, HR: John, Employee: Sarah | Admin logged in, Sarah assigned to John | 1. Log in as Administrator 2. Remove John from Jess's team 3. Check if Sarah is removed from Jess's list | Sarah should be automatically removed from Jess's list | Sarah remains in Jess's list | Negative | Screenshot of Jess's list | Manage Portal | Functional | Fail | The system fails to auto-remove sponsored employees when their managing HR is removed from the team | | TC29 | Error handling missing for non-existent employee assignment | HR Manager: Jess, Non-existent employee ID | Admin logged in, manual ID entry | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Manually enter a non-existent employee ID and attempt to assign | System should display an error indicating the employee ID does not exist | No error message, page reloads | Negative | Screenshot of page reload | Manage Portal | Security | Fail | The system fails to handle non-existent employee IDs gracefully, potentially leading to backend issues | | TC30 | Auto-update inconsistency after removing an employee from one HR | HR Manager: Jess, HR: John, Mike, Employees: 4 shared | Admin logged in, employees auto-assigned | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Remove one employee from John's list 4. Check Jess’s updated list | The employee should be removed from Jess's list | Employee remains in Jess's list | Negative | Screenshot of Jess's list | Manage Portal | Functional | Fail | The system inconsistently handles employee removal from HR lists, failing to update the HR Manager’s list accordingly | | TC31 | UI fails to load sponsored employee list for larger teams | HR Manager: Jess, HR: John, Mike, Employees: 100+ | Admin logged in, large team assigned | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Attempt to view the sponsored employee list for Jess’s large team | The list should load with all sponsored employees visible | UI fails to load, blank page shown | Negative | Screenshot of blank page | Manage Portal | UI/UX | Fail | The UI fails to handle large data sets, leaving the HR manager unable to view their assigned employees | | TC32 | Reference-based assignment fails to update after new employee is added | HR Manager: Jess, HR: John, Mike, New Employee: Emma | Admin logged in, new employee added | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Add a new employee (Emma) to John’s list 4. Verify Jess’s list is updated automatically | Jess's list should update with the newly added employee | New employee is not added to Jess's list | Negative | Screenshot of incomplete list | Manage Portal | Functional | Fail | The system fails to update the HR manager’s list when new employees are added to the team members they manage | | TC33 | Auto-assign fails when case contributor is reassigned | HR Manager: Jess, HR: John, Mike, Employees: 3 sponsored each | Admin logged in, case contributor reassigned | 1. Log in as Administrator 2. Reassign a case contributor to a different HR 3. Check if Jess's list is updated | Jess's list should reflect the change in the case contributor assignment | No update to Jess's list, still shows the original case contributor | Negative | Screenshot of outdated list | Manage Portal, Case Details | Functional | Fail | The system fails to reflect changes when a case contributor is reassigned, leading to outdated information for the HR manager | | TC34 | Failed deletion of manually assigned employees | HR Manager: Jess, HR: John, Mike, Employee: Sarah | Admin logged in, employee manually assigned | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Attempt to manually remove Sarah from Jess’s list | Sarah should be removed from Jess’s list successfully | System shows error message, deletion fails | Negative | Screenshot of error message | Manage Portal | Security | Fail | The system prevents manual deletion of assigned employees even when it is not related to the "reference" feature | | TC35 | UI glitch when navigating between tabs in team member detail view | HR Manager: Jess, HR: John, Mike, Employees: 3 sponsored each | Admin logged in, team member detail page opened | 1. Log in as Administrator 2. Go to "Manage Portal" 3. Open team member detail page and rapidly navigate between "active cases," "incomplete tasks," tabs | UI should function smoothly, switching between tabs seamlessly | UI glitches, tabs do not load properly, and data overlaps | Negative | Screenshot of tab glitch | Manage Portal, Team Member Detail View | UI/UX | Fail | The system has a UI glitch when rapidly switching between tabs, leading to overlapping data and a poor user experience | | TC37 | Verify the new UI for team member detail view | N/A | Admin user logged into Manage Portal | 1. Navigate to team member detail view. 2. Verify tabs: Active Case, Incomplete Task, Sponsored Employee. | The tabs should be visible and functional, with correct data displayed under each. | Tabs are visible and correctly labeled, data is displayed as expected. | UI/UX | Screenshot | Manage Portal | Team Management | Pass | | | TC38 | Verify only Administrator can assign sponsored employees | N/A | Admin and non-Admin users logged into portal | 1. Log in as Admin user and assign sponsored employee.2. Log in as non-Admin and try to assign a sponsored employee. | Admin should be able to assign, non-Admin should not have the option. | Admin was able to assign, non-Admin was blocked from assignment | Permissions | Screenshot | Manage Portal | Role Management | Pass | | | TC39 | Verify auto-assign "Reference another sponsored employee" feature | John: 10 clients Mike: 5 clients Jess: HR manager | Admin user logged into Manage Portal | 1. Assign John and Mike under Jess as the HR manager. 2. Save changes and check Jess’s client list. | All clients from John and Mike should be auto-assigned to Jess upon saving. | All clients from John and Mike were auto-assigned to Jess. | Functional | Screenshot | Manage Portal | Auto-Assign | Pass | | | TC40 | Verify Jess’s access updates when John or Mike’s access changes | N/A | Jess, John, and Mike have clients assigned | 1. Remove a client from John’s or Mike’s list.2. Verify that Jess’s client list is updated.3. Add a client and verify Jess’s access updates. | Jess’s access should reflect any changes in John or Mike’s access to clients (additions or removals). | Jess’s client list updated correctly with additions and removals. | Functional | Screenshot | Manage Portal | Role Management | Pass | | | TC41 | Verify the "Reference" category for sponsored employees | John: 10 clients Mike: 5 clients Jess: HR manager | Admin has assigned clients to Jess via reference feature | 1. Navigate to team member’s case view.2. Verify that sponsored employees from John and Mike are categorized under "Reference." | All clients assigned via reference should be listed under the "Reference" category. | All referenced clients were correctly categorized under "Reference. | Functional | Screenshot | Manage Portal | Case Management | Pass | | | TC42 | Verify sponsored employees with 'Reference' status cannot be deleted | John: 10 clients Mike: 5 clients Jess: HR manager | Clients assigned under the "Reference" category to Jess | 1. Attempt to delete a "Reference" sponsored employee from Jess’s list. | The system should prevent the manual deletion of clients marked as "Reference." | Deletion was blocked for clients marked as "Reference.” | Functional | Screenshot | Manage Portal | Permissions | Pass | |

Column Descriptions (Recap):

1. ID: Unique identifier for each test case.
2. Test Case: Description of the specific feature or functionality being tested.
3. Test Data: Data used for the test case (e.g., employee names, team members).
4. Precondition: The conditions that must be met before starting the test.
5. Test Step: Detailed steps on how to execute the test.